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DON'T WAIT IN ENDLESS QUEUES
Please consult our frequently asked questions and find out how it works and which equipment can be repaired.
Preface
Users of the site should carefully read the conditions and the privacy policy before using it, as by using it they are consenting to be bound by these conditions.
In the event of disagreement with these conditions and privacy policy, users should not use the site www.gsmpcsolutions.lu.
These conditions may be altered freely and without prior notice, in order to adapt them to the applicable legislation. As such, it is the responsibility of users to read the Privacy Policy and General Conditions periodically, as the provisions in force on the date of use of the site shall apply.
These general conditions are agreed between Pocinhas SARL., headquartered at 140 Route d’Arlon 8008 Strassen, with NIPC LU26920569, and any user browsing the site www.gsmpcsolutions.lu.
1º Responsibility
1º For all stages of access to the page www.gsmpcsolutions.lu, Pocinhas SARL. only has an obligation of means.
2º Pocinhas SARL. not guarantee or be responsible for any inconvenience or damage inherent in the use of the Internet network, the breakdown of service, the outside intrusion or presence of computer viruses, or any other case of force majeure.
3º The products or services will be described and presented on the www.gsmpcsolutions.lu website with the greatest possible accuracy. If, nevertheless, errors occur on the site www.gsmpcsolutions.lu, the Pocinhas SARL. is not responsible for such a fact.
4º The provisions of this does not affect the rights enshrined in the users, relating to the withdrawal from the contract.
2º Treatment of personal data
1º The information or data provided by users will be treated in accordance with established in the Privacy Policy.
2º By using the site www.gsmpcsolutions.lu, the user consents to the treatment of the information and data referred to in the previous number and declares that all the information indicated is true and true.
3º The personal data will be used by Pocinhas SARL. for actions of information and dissemination.
4º The user is guaranteed the right of access, rectification, amendment or deletion of your personal data, simply by sending an email to info@gsmpcsolutions.lu.
5º Although the Pocinhas SARL. collect and process data in a secure manner and prevents the loss or manipulation, using the techniques most perfected for this purpose, we inform you that the collection in open network allows the circulation of personal data without security conditions, at risk of being viewed and used by unauthorized third parties.
3º Viruses, piracy and other computer attacks
The Pocinhas SARL. is not responsible for any damage or loss resulting from a denial of service attack, virus or any other program or material technologically damaging or harmful, which may affect the user’s computer, computer equipment, electronic, data or materials as a result of using the site www.gsmpcsolutions.lu, or download content from it or the content to which it redirects.
4º Intellectual Property
1º All elements, sound or visual, of the www.gsmpcsolutions.lu site, including the underlying technology, are protected by copyright, brands or patents.
2º The user who has a personal site and wish to put, for personal use, on your site a simple direct link to the page www.gsmpcsolutions.lu, must necessarily request prior authorization to the company Pocinhas SARL. The authorization is only valid if given in writing.
3º Any link or hypertext to the site www.gsmpcsolutions.lu, using the technique of framing or in-line linking is formally prohibited.
4º In all cases, the use of any link, including those referred to in 2 and 3 of this, even if authorized, should be removed with a simple request of the company Pocinhas SARL.
5º Total agreement
These general conditions constitute the entire agreement between the Pocinhas SARL. and the user. If any of the clauses of these conditions becomes null or void, due to legislative change, normative or sentence, it will be considered unwritten.
6º Unilateral modification of the present conditions
1º These conditions may be changed at any time. The user is subject to the policies and conditions in force at the moment he/she is using www.gsmpcsolutions.lu, except when, by law or decision of governmental bodies, changes are made, with retroactive effect.
7º Applicable Law and Jurisdiction
Luxembourg law shall apply to these conditions. Any dispute arising from these conditions shall be submitted to the competent Luxembourg court.
8º Alternative dispute resolution
In the event of a consumer dispute, the consumer may have recourse to a Consumer Dispute Resolution Body.
9º Recalls of equipment
1º In the event of equipment collection, it is the responsibility of the consumer to send the equipment and bear the cost to our premises at 140 Route d’Arlon, 8008 Strassen. The collection fee will be 10 euros and only in Luxembourg.
2º It is also the responsibility of the consumer to pack the equipment well before sending it to us. We cannot be held responsible for any damage caused during the shipment of the equipment as well as any loss of damage that occurs during its repair.
Access and use of the site www.gsmpcsolutions.lu gives the condition of user to the visitor of the web page and implies full acceptance without reservation of the conditions of use in force at the time of use of the site.
The Pocinhas SARL. undertakes to ensure the privacy of all its customers, keeping their personal data confidential in compliance with applicable law and to ensure the right of access, rectification and cancellation of any data provided, personally or in writing.
In the role of entity responsible for collecting and processing personal data, the Pocinhas SARL. only provide the information strictly necessary to entities whose collaboration is indispensable to the provision of its service.
If you wish to change, correct or delete your personal data, you can do so easily and free of charge with the responsible for the processing of data by the site www.gsmpcsolutions.lu, by email info@gsmpcsolutions.lu, by phone (+352) 691 640 892 or by letter to 140 Route d’Arlon, 8008 Strassen.
The Pocinhas SARL. may collect the following personal information from users of its website through the corresponding forms: name, email address, postal address, phone number, date of birth, gender, when the user visits the website www.gsmpcsolutions.lu, if you request a contact request.
The data collected will be for the purpose of contacting the user in case of questions or requests for contact.
The Pocinhas SARL. adopt all necessary measures to ensure the security and integrity of personal data of users and to prevent their loss, alteration and / or access by unauthorized third parties.
The Pocinhas SARL. not give third parties information on the personal data of users, unless there is a prior consent, express and unambiguous of these.
Nevertheless, Pocinhas SARL. may communicate the personal data of users in order to comply with contracts concluded and to fulfill all commitments made with users.
Although the Pocinhas SARL. collect and process data in a secure manner and prevents the loss or manipulation, using the techniques most perfected for this purpose, we inform you that the collection in open network allows the circulation of personal data without security conditions, at risk of being viewed and used by unauthorized third parties.
The Pocinhas SARL. is not responsible for any damage or loss resulting from a denial of service attack, virus or any other program or material technologically damaging or harmful, which may affect the user’s computer, computer equipment, electronic, data or materials as a result of using the site www.gsmpcsolutions.lu, or download content from it or the content to which it redirects.
All elements, sound or visual, of the www.gsmpcsolutions.lu site, including the underlying technology, are protected by copyright, trademarks or patents.
The user who has a personal site and wish to put, for personal use, on your site a simple direct link to the page www.gsmpcsolutions.lu, must request prior permission to the company Pocinhas SARL. The authorization is only valid if given in writing.